Terms of Service

By purchasing, using, or receiving any product or service from EmberAFK Dev Services, including products sold through a Discord server, support ticket, website, or direct agreement, you confirm that you have read, understood, and agreed to these Terms of Service.

Payments

• Payments are accepted through Stripe, PayPal, cryptocurrency, and any other method approved before purchase.
• All prices and payments are in USD, unless otherwise stated.
• Full payment is required before development, setup, or delivery begins unless another arrangement is agreed upon.
• Transaction, conversion, processing, and cryptocurrency network fees are the customer’s responsibility.
• Payments are non-refundable once development has started, digital files have been delivered, access has been granted, a premade product has been received, or a service has been completed.
• Refunds will only be issued when required by law or explicitly approved by EmberAFK.

Products & Services

These Terms apply to all products and services provided by EmberAFK Dev Services, including:

• Custom Discord bots
• Custom Discord server setups
• Custom Minecraft plugins
• Premade Minecraft plugins
• Minecraft server setups
• Websites and web development
• GFX, banners, logos, and branding
• Custom emoji packs
• Premade and custom tools
• Private or contracted development
• Hiring EmberAFK for development
• Hosting, maintenance, updates, and technical support

Custom products are developed according to the requirements agreed upon before payment or development begins.

Premade products include only the features listed or demonstrated at the time of purchase. Features that were not advertised, listed, demonstrated, or agreed upon are not included or guaranteed.

Additional features, redesigns, integrations, revisions, compatibility updates, or services requested after the original agreement may require additional payment.

Customer Responsibilities

The customer is responsible for:

• Providing accurate requirements, files, information, credentials, and access needed to complete the service.
• Reviewing the product and reporting confirmed issues within a reasonable time after delivery.
• Maintaining backups of servers, websites, databases, configurations, files, and other important data.
• Keeping passwords, bot tokens, API keys, license keys, and account credentials secure.
• Ensuring the purchased product or service is used legally and according to platform rules.
• Confirming they have permission to provide any files, accounts, servers, artwork, code, or materials supplied to EmberAFK.

EmberAFK is not responsible for delays caused by missing information, unavailable access, incorrect credentials, customer inactivity, or changes requested by the customer.

Delivery

• Delivery times are estimates unless a deadline is agreed upon in writing.
• A product is considered delivered once files, access, credentials, downloads, licenses, installations, setups, or completed services have been provided.
• Customers are responsible for downloading and securely storing delivered files.
• EmberAFK is not required to permanently store completed or delivered products.

Revisions & Bug Fixes

• Confirmed bugs affecting originally agreed features may be fixed free of charge during the applicable support period.
• A bug is an originally agreed feature that fails to work as described because of an error in the delivered product.
• New features, preference changes, redesigns, extra commands, integrations, compatibility updates, or changed requirements are not bug fixes.
• Additional work outside the original agreement may require additional payment.
• Excessive revisions or repeated changes to previously approved work may require additional payment.
• Problems caused by customer modifications, third-party software, outdated dependencies, unsupported versions, incorrect setup, or platform updates may require a separate payment to resolve.

Source Code & Ownership

• Source code is not included unless it is explicitly listed or purchased separately.
• Unless exclusive ownership is agreed upon in writing, EmberAFK retains ownership of reusable systems, frameworks, templates, libraries, methods, and non-exclusive components.
• EmberAFK may reuse general knowledge, techniques, templates, libraries, and non-exclusive systems in other projects.
• Customers may not leak, resell, redistribute, publish, copy, sublicense, or share paid source code or digital products without written permission.
• Third-party and open-source components remain subject to their original licenses.

Product Licenses

• Premade products may be provided under a limited, non-transferable, and non-exclusive license.
• Licenses may be restricted to one customer, Discord account, Discord server, Minecraft server, domain, machine, IP address, or installation.
• Licenses may not be shared, transferred, resold, redistributed, or rented without written permission.
• Attempting to bypass, remove, crack, reverse engineer, or interfere with a licensing system may result in immediate license termination.
• Licenses may be suspended or revoked when these Terms are violated.
• License termination caused by a violation does not guarantee a refund.

Discord Bots

• Customers must provide the required bot token, permissions, hosting environment, API keys, or account access when needed.
• Customers are responsible for keeping bot tokens and credentials secure.
• EmberAFK is not responsible for compromised bots or accounts caused by leaked tokens, weak passwords, customer actions, or unauthorized access.
• Discord updates, API restrictions, rate limits, verification requirements, or policy changes may affect bot functionality.
• Compatibility updates caused by Discord changes may require additional payment.
• Customers must ensure their bot usage complies with Discord’s rules and applicable laws.

Minecraft Plugins & Server Setups

• Customers must provide the correct Minecraft version, server software, plugin list, hosting information, and required access.
• EmberAFK is not responsible for problems caused by unsupported versions, conflicting plugins, modified files, unofficial software, customer changes, or another developer’s work.
• Minecraft, Mojang, Microsoft, Paper, Spigot, Fabric, Forge, Velocity, BungeeCord, or third-party plugin updates may affect compatibility.
• Future compatibility updates are not included unless specifically stated.
• Customers must create backups before installing plugins, importing configurations, or making server changes.
• EmberAFK is not responsible for lost worlds, inventories, player data, databases, configurations, or server files when backups were not maintained.

GFX, Banners, Logos & Emoji Packs

• Design work is created according to the agreed style, dimensions, text, references, and requirements.
• Customers must provide accurate spelling, usernames, server names, logos, images, and other required materials.
• EmberAFK is not responsible for errors approved by the customer before final delivery.
• Minor revisions may be included when agreed upon, but major redesigns may require additional payment.
• Editable files such as PSD or AI files are not included unless explicitly stated or purchased.
• Customers confirm they have permission to use any copyrighted images, characters, logos, fonts, or materials they provide.

Premade & Custom Tools

• Premade tools are sold with the features available and described at purchase.
• Custom tools are developed according to the agreed requirements.
• EmberAFK does not guarantee compatibility with every future game, platform, API, software, or operating-system update.
• Customers must use all tools responsibly, legally, and only on systems or accounts they own or are authorized to access.
• EmberAFK may refuse to develop or support tools intended for malware, credential theft, unauthorized access, fraud, harassment, disruption, or other harmful activity.

Hosting

• Hosting is available only for supported products and is billed separately unless otherwise stated.
• Hosting fees are charged according to the agreed billing period.
• Failure to pay may result in suspension or permanent deletion of the hosted service and associated data.
• Hosting is provided on a best-effort basis. 100% uptime is not guaranteed.
• Maintenance, attacks, technical failures, network issues, provider outages, resource limits, and third-party problems may cause interruptions.
• EmberAFK is not responsible for downtime, data loss, suspension, or termination caused by hosting providers, platform providers, attacks, customer actions, or third parties.
• Customers must maintain independent backups.
• Excessive resource usage may require a plan upgrade or additional payment.

Websites & Domains

• Customers must provide their own domain or pay the additional cost for EmberAFK to purchase one.
• Website hosting is not included unless purchased separately.
• Registration, renewal, transfer, email, SSL, privacy, and related domain fees are the customer’s responsibility unless agreed otherwise.
• EmberAFK is not responsible for expired, suspended, transferred, or lost domains caused by missed payments, incorrect details, registrar actions, or customer actions.
• EmberAFK does not guarantee search rankings, traffic, sales, revenue, or business results.

Privacy & Security

• Only information reasonably required to provide, maintain, deliver, or support a service will be stored.
• Customer information will not be sold.
• Information may be shared with necessary hosting providers, payment processors, contractors, or service providers when required to complete or maintain a service.
• Data may be permanently deleted after a service is terminated, expired, suspended, refunded, canceled, or left unpaid.
• EmberAFK is not responsible for compromised accounts, leaked credentials, stolen tokens, weak passwords, malicious customer-provided files, or unauthorized access caused by customer actions.
• Customers should change any credentials temporarily shared after the service is completed.

Prohibited Use

Products and services may not be used for:

• Malware, spyware, ransomware, token theft, credential theft, phishing, or account theft.
• Unauthorized access to accounts, servers, devices, networks, or services.
• Fraud, scams, impersonation, payment fraud, or illegal activity.
• Harassment, threats, abuse, doxxing, or harmful conduct.
• Attacking, damaging, disrupting, exploiting, or overwhelming systems without authorization.
• Violating Discord, Minecraft, Mojang, Microsoft, hosting, payment, or third-party platform rules.
• Reselling, leaking, redistributing, or sharing paid products without permission.

EmberAFK may refuse, suspend, or terminate services used for prohibited, illegal, fraudulent, or harmful activity.

Chargebacks & Payment Disputes

Before opening a chargeback or payment dispute, the customer must contact EmberAFK and provide a reasonable opportunity to investigate and resolve the issue.

Fraudulent, abusive, dishonest, or bad-faith chargebacks may result in:

• Immediate cancellation of active services.
• Suspension or deletion of hosting and stored data.
• Revocation of licenses, product access, updates, files, and support.
• Permanent restriction from future purchases.
• Submission of transaction records, conversations, delivery evidence, account information, and relevant documentation to the payment provider.

This section does not remove any rights that cannot legally be waived under applicable consumer-protection laws.

Third-Party Changes & Compatibility

EmberAFK is not responsible for problems caused by:

• Discord, Minecraft, Mojang, Microsoft, operating-system, software, browser, or platform updates.
• Third-party plugins, mods, dependencies, APIs, databases, libraries, or service changes.
• Hosting-provider outages, suspensions, limitations, attacks, or policy changes.
• Software installed, removed, updated, or modified by the customer or another developer.
• Unsupported versions, corrupted files, incorrect configurations, or unauthorized modifications.
• Features becoming unavailable because a third-party service changes, restricts, or removes them.

Updates required because of third-party changes may require additional payment.

Limitation of Liability

To the maximum extent permitted by law, EmberAFK is not responsible for:

• Lost profits, revenue, customers, or business opportunities.
• Deleted, corrupted, leaked, stolen, or inaccessible files or data.
• Server or website downtime, account suspension, platform punishment, or third-party enforcement.
• Damage caused by customer actions, third-party software, unauthorized modifications, or misuse.
• Indirect, incidental, special, punitive, or consequential damages.
• Losses caused by failing to maintain backups or secure credentials.

Customers use all products and services at their own risk.

To the maximum extent permitted by law, EmberAFK’s total liability will not exceed the amount paid for the specific product or service involved.

Support

• Support is provided for supported products and originally agreed features.
• Support does not include free custom features, redesigns, installations, migrations, compatibility updates, server administration, or unrelated modifications unless agreed upon.
• Support may be refused for products that were leaked, resold, redistributed, modified, damaged, improperly installed, or used on unsupported versions.
• Customers must provide sufficient information, logs, screenshots, files, and steps to reproduce an issue.
• Support response times are not guaranteed unless a separate support agreement was purchased.
• Abusive, threatening, fraudulent, or excessively disruptive behaviour may result in support termination.

Cancellation & Termination

EmberAFK may refuse, suspend, or terminate a product, license, hosting service, or development agreement when:

• These Terms are violated.
• Payment is incomplete, reversed, disputed, fraudulent, or overdue.
• The customer engages in fraud, abuse, threats, harassment, or prohibited activity.
• The service creates a security, legal, financial, technical, or reputational risk.
• Required information, access, payment, or cooperation is not provided.
• The customer requests work that violates laws or platform policies.

Termination caused by the customer’s violation of these Terms does not guarantee a refund.

Changes to These Terms

These Terms may be updated when necessary.

The version in effect at the time of purchase will generally apply to that transaction, except where changes are required for legal compliance, security, hosting, licensing, payment processing, or platform-policy reasons.

Continued use of an ongoing service after notice of updated terms may be treated as acceptance where legally permitted.

Agreement

By purchasing, using, downloading, accessing, or receiving any product or service from EmberAFK Dev Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.